Subject: English Language Test - Arpit Pachauru
From: Arpit Pachauru <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Aug 2021 04:42:55 -0400

| | Foreign Language Screening Test

Name | Arpit Pachauru    /  (91+) 8859340033    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/Mam we tried to reach at your location to give you your order (handbag) unfortunately our our delivery boy unable to find your location and contact you kindly set and check your delivery location again and call on at this time to pick your order..thank you..

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

After seeing their policy abused too many times, LL Bean now offers a much more reasonable 1 year satisfaction guarantee – still one of the most generous on the market.
Designing a reasonable return policy is a critical part of your business strategy, as overly relaxed return policies can potentially cost you money.

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