Subject: Tech Support Candidate - Shailesh Gupta
From: Shailesh Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Aug 2021 03:41:32 -0400

| | Tech Support Test

Name | Shailesh Gupta
E-mail | [email-masked]
Phone Number | (+91) 9140371277
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gorakhpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I am checking the internet connection and all the connection which are required.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First, I am open Bluetooth and searching the device if the device is find then I am connect the Bluetooth speaker to our mobile phone.

What according to you makes you a good candidate for customer service or technical support job?

Good candidate for customer service or technical support job
He is sovle the problem of customer

On a scale of 1 - 5 please rate your fluency in spoken English | 1

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