Subject: Tech Support Candidate - vimal kumar gola
From: vimal kumar gola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Aug 2021 02:31:53 -0400

| | Tech Support Test

Name | vimal kumar gola
E-mail | [email-masked]
Phone Number | (251001) 8868961449
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | noida sector 16
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | axes technologies | desktop support | till now | 12800
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

firstly I will check internet connect or not then I will check ethernet cable than I will check NIC card and also check proxy settings
or can happen link failure

Please list the steps to connect a Bluetooth speaker to your mobile phone. | I open both side Bluetooth and make the pair between them
What according to you makes you a good candidate for customer service or technical support job? | technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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