Subject: English Language Test - Aman Prajapati
From: Aman Prajapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Aug 2021 02:06:11 -0400

| | Foreign Language Screening Test

Name | Aman Prajapati     /  (201014) 8887832403    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Contact the customer and tell her your ordered was shipped by our company.
Contact the courier company for more information.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir you purchased tv cabinet in last week and you installed it today. It was long gap between purchasing and installing. So I think it's a mistake form your side. But don't worry we can do our best for you.

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