Subject: Tech Support Candidate - Upendra Tiwari
From: Upendra Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Aug 2021 09:43:54 -0400

| | Tech Support Test

Name | Upendra Tiwari
E-mail | [email-masked]
Phone Number | (*91) 9958613692
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ranchi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Home credit India | Executive | | 26500
Previous Employer 1 | Wipro infotech | Executive | 15-04-16 | 13700
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check that link which I am open it should be correct, if link is currect then clear browsing history then I will try to open mention link.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Both devices Bluetooth should be on.
2. Paring device with each other.
3.Then speaker will connect.

What according to you makes you a good candidate for customer service or technical support job? | Always ready to take challenging work and ready to our best to customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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