Subject: Tech Support Candidate - sai p
From: sai p <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Aug 2021 07:54:24 -0400

| | Tech Support Test

Name | sai p
E-mail | [email-masked]
Phone Number | (91) 8801280816
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Andhra Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Biometric devices

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | mobius | customer support | July 15 | 30000 per month
Previous Employer 1 | cyfuture | customer support | 1 years 2 months | 21000 per month
Previous Employer 2 | valuelabs | customer support | 3 years 2 months | 12000 per month

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I suggest the customer check network connectivity,Time. If it is fine then ask the customer for screenshot error details.Suggest the customer to recheck the url link https://www.ndtv.com and spelling errors.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the Bluetooth device
Select bluetooth option in phone
Select the bluetooth option name available in the list then click on.
It will be connected

What according to you makes you a good candidate for customer service or technical support job? | Product knowledge and understanding customer concern
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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