Subject: Tech Support Candidate - Mohd Aarif
From: Mohd Aarif <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 10:50:12 -0400

| | Tech Support Test

Name | Mohd Aarif
E-mail | [email-masked]
Phone Number | (+91) 9315475697
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shaheen bagh okhla
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Agile Softech | Linux administrator | | 29190
Previous Employer 1 | Hcl technologies | Dekstop support engineer | | 11000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i check the internet connectivity.after checked the internet connectivity we will the ndtv server is down pr not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the bluetooth
And connect

What according to you makes you a good candidate for customer service or technical support job? | Technical support  on the spot time  to that clearify
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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