Subject: Tech Support Candidate - KAMAL SINGH
From: KAMAL SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 03:58:40 -0400

| | Tech Support Test

Name | KAMAL SINGH
E-mail | [email-masked]
Phone Number | (91) 7895179380
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | NOIDA, SEC 59
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
SOFTWARE

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | SDIL, NOIDA | ATE | 15 MAR 2021 | 23,125
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

STEP1- Restart My Device
STEP2- Make Sure the Internet Connection Works
STEP3- Check if the Website is Down for Everybody or Just Me
STEP5- The website is down for everybody?
if yes then try again later
if no then test in another browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1- Swipe down from the top of the screen.

step2- Touch and hold Bluetooth.

step3- Tap Pair new device. If you don't find Pair a new device, check under "Available devices" or tap More Refresh.

step5- Tap the name of the Bluetooth device you want to pair with your device.

step6- Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | In particular, my communication and leadership skills make me a great candidate for the job. ... I'm confident that I can bring this type of success to this position. I am confident that I am a good fit for this position for several reasons, but most specifically because of my dedication to going above and beyond in a job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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