Subject: English Language Test - Shehbaz Ahmad
From: Shehbaz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 02:14:33 -0400

| | Foreign Language Screening Test

Name | Shehbaz Ahmad    /  (246721) 9045760662    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hii.we have to re-check the customer address again and refer to right address to the courier person and delivered to the right address customer ..courier person should inform the shipments programme and delivered to the right address for right deliver address where should deliver.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

As far as your concern we are checking your complain and we are willing to solve this issue.
If scratches more then we have to check our policy programme and we address you ..if company does provide and replace new tv then your problems will be solved it is totally based on
Company policy..Thank you.

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