Subject: Tech Support Candidate - Nandish Kumar
From: Nandish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Aug 2021 08:03:40 -0400

| | Tech Support Test

Name | Nandish Kumar
E-mail | [email-masked]
Phone Number | (+91) 9211057955
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Eminenture | Sr.IT executive | 19 April 2021 | 13000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll check weather my internet is working on not. First O will check that my computer is connected to the internet and I will check in other tab that others website is showing the same error or not, then I will check the internet icon in the task bar which shows that internet is working or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn the bluetooth of both the devices, search the bluetooth speaker name in mobile bluetooth connectivity option then click on the speaker name then you device will get connected
What according to you makes you a good candidate for customer service or technical support job? | Good listener, effective and efficient in work, team work oriented, calm mind
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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