Subject: Tech Support Candidate - Nidhi Poddar Nidhi
From: Nidhi Poddar Nidhi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Aug 2021 06:12:30 -0400

| | Tech Support Test

Name | Nidhi Poddar Nidhi
E-mail | [email-masked]
Phone Number | (91) 9958993364
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Inderpuri
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | EXL services | Associate | 13may 2016 | 17
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check if the internet is working or not
In case if the internet is not working, call the service provider
Else wait till the server is up again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Connect the blue tooth
Establish the connection
Advhic network is established check.
Provide a name

What according to you makes you a good candidate for customer service or technical support job? | Soft skills and proactive ness
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |