Subject: EPOS - Call Report - 6th Aug
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 9 Aug 2021 07:26:42 -0700 (MST)

Hello Sir, 

Here is the call report for Friday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	4 	14 	0 	18 	0:04:18 	6:44:33 	0:58:12 	0:11:14 	1:01:13 	8:59:30 	0:01:00 	1:08:26 
APAC 	Jessica Chen 				0 	0:00:00 	2:33:07 	0:02:33 	0:00:00 	0:00:00 	2:35:40 		0:02:33 
APAC 	Marika Fujita 	5 	2 	3 	7 	0:00:55 	7:18:46 	1:16:53 	0:00:00 	0:23:02 	8:59:36 	0:33:00 	0:43:53 
													
EMEA 	Antonio Iunco 				0 								OFF 
EMEA 	Dipanshu Sharma 	7 	2 	3 	9 	0:47:38 	5:12:43 	1:35:09 	0:00:02 	1:24:02 	8:59:34 		1:35:11 
EMEA 	Grace Boussi 	1 	16 	6 	17 	0:15:07 	6:15:16 	1:04:58 	0:00:22 	1:23:22 	8:59:05 	0:02:00 	1:03:20 
EMEA 	Bharat Bhushan 	2 	1 	1 	3 	0:11:06 	7:03:33 	1:00:06 	0:02:12 	0:42:40 	8:59:37 		1:02:18 
EMEA 	Dheeraj Tripathi 	1 	2 	1 	3 	0:01:54 	7:47:47 	0:40:35 	0:00:00 	0:18:31 	8:48:47 		0:40:35 
EMEA 	Ismael Zakaria 	5 	4 	3 	9 	0:48:04 	4:33:06 	2:00:53 	0:19:31 	1:17:59 	8:59:33 	0:37:00 	1:43:24 
EMEA 	Rosette Modiri 	3 	13 	5 	16 	0:06:09 	6:10:58 	1:48:38 	0:13:32 	0:39:55 	8:59:12 	0:18:00 	1:44:10 
EMEA 	Levente Szabo 	3 	16 	7 	19 	0:25:30 	6:12:42 	1:25:54 	0:03:27 	0:51:40 	8:59:13 	0:10:00 	1:19:21 
EMEA 	Sebastian Constantin Coldea 	6 	5 	3 	11 	0:08:41 	5:23:40 	2:47:35 	0:01:32 	0:37:57 	8:59:25 	0:46:00 	2:03:07 
EMEA 	Sebastian Dumitru Macriniuc 	1 	10 	4 	11 	0:06:56 	7:47:52 	0:45:57 	0:16:51 	0:23:02 	9:20:38 		1:02:48 
													
US 	Arjun Hurry 	5 	10 	0 	15 	0:06:57 	5:52:00 	1:20:05 	0:00:00 	1:08:55 	8:27:57 	0:04:00 	1:16:05 
US 	Md Modassir Hassan 	2 	7 	2 	9 	0:19:30 	6:06:59 	1:53:16 	0:00:00 	0:40:48 	9:00:33 	0:20:00 	1:33:16 
US 	Pravesh Singh 	5 	13 	0 	18 	0:17:38 	4:57:28 	2:18:11 	0:08:46 	1:15:55 	8:57:58 	0:23:00 	2:03:57 
	Grand Total 	50 	115 	38 	165 	3:40:23 	90:00:30 	20:58:55 	1:17:29 	12:09:01 	128:06:18 	3:14:00 	19:02:24 

Regards, 
Ashish Dabral