Subject: Tech Support Candidate - atul Bisht
From: atul Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Aug 2021 09:49:07 -0400

| | Tech Support Test

Name | atul Bisht
E-mail | [email-masked]
Phone Number | (91) 7535070760
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dehradun
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kpmg | Analyst | | 13,000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | this error is one that most people see on a regular basis. A 404 error occurs when a user tries to access a webpage that doesn’t (or no longer) exists. The causes of this error could be from broken links, incorrect URLs, or a redirected page that is no longer valid. This error can easily be fixed, however, by reviewing all of these crawl errors in Google Search Console, and submitting broken link re-directs in your website’s WordPress or content management system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Tap to the bluetooth button as its indicates the connectivity then try to find your bluetooth device name into your mobile bluetooth seach bar
What according to you makes you a good candidate for customer service or technical support job? | According to me what makes myself a good customer service is providing them a better solution rather then making things more complicated and know what customer needs and listen to his/her all problems first.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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