Subject: Tech Support Candidate - Subhan Pramani
From: Subhan Pramani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Aug 2021 12:24:46 -0400

| | Tech Support Test

Name | Subhan Pramani
E-mail | [email-masked]
Phone Number | (+91) 8595113476
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Khora Colony Gaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Adexl Technology | Noida 63 | Present working | 15k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Click advanced
2. Click less secure

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Settings
2. Device and printer
3. Click Bluetooth
4. Search bluetooth device
5. Add and pair

What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |