Subject: Tech Support Candidate - Malay Bisht
From: Malay Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Aug 2021 02:54:50 -0400

| | Tech Support Test

Name | Malay Bisht
E-mail | [email-masked]
Phone Number | (+91) 7017521699
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kashipur Uttarakhand
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Nokia solution & network | Network integration Engineer | 2018 | 22000
Previous Employer 2 | 7 star communication | Project Engineer | 2017 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please tell me what's the error showing on your browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly turn on speaker bluetooth then Open your mobile bluetooth and search and then when it's show the bluetooth speaker name press on it and connect
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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