Subject: Note Added - [#4772] INCIDENCIA CON ACTUALIZACION IPAD
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Fri, 06 Aug 2021 12:39:21 +0000

Hi ,    LMUS Support added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4772    Subject:  INCIDENCIA CON ACTUALIZACION IPAD   Requester: NOEMI    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">Hey team, </div>
<div dir="ltr"><br></div>
<div dir="ltr">We need to figure out their SF logins and see if that is connecting. To figure that out, we will need their Device IDs, which is in Salesforce. Khali, can you provide those since I do not have access to all country's Salesforce pages?</div>
<div dir="ltr"><br></div>
<div dir="ltr">You will need to open the account page, hover over device IDs, then you can add them to the Internal Case Notes on this ticket. After that, please show us the studios so we can make sure we are checking the right device. </div>
<div dir="ltr"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTk2MDQzMTIsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.yBMxeACMGMqzJjE8aZvYmRuMv9IpDFUbN0HKl6yFP6Y" style="width: auto" class="fr-fic fr-fil fr-dib" data-id="36099604312"></div>
<div><br></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTk2MDQ1MDMsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.vKmTdj8QnIOQrZqpGbt6X2lE9y02vDYUioEsMMoREOY" style="width: auto" class="fr-fic fr-fil fr-dib" data-id="36099604503"></div>
</div>