Subject: Tech Support Candidate - Taimoor Akhatr
From: Taimoor Akhatr <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 Aug 2021 04:39:38 -0400

| | Tech Support Test

Name | Taimoor Akhatr
E-mail | [email-masked]
Phone Number | (+91) 8920817760
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shaheen Bagh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Weblays Technology | Customer service executive | 30 May |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Try clearing Firefox's cookies and cache
Do these steps and then reload the website you're having trouble with.

Click on the menu button Fx89menuButton to open the menu panel.
Click History and select Clear Recent History
In the Time Range to clear drop-down, select Everything.
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Make sure Bluetooth is turned on.
Touch and hold Bluetooth .
In the list of paired devices, tap a paired but unconnected device.
When your phone and the Bluetooth device are connected, the device shows as "Connected

What according to you makes you a good candidate for customer service or technical support job? | The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it. Reliability. Tendency to behave in an uncompromising and consistently honest, moral, and ethical manner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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