Subject: Tech Support Candidate - Juhi Priya
From: Juhi Priya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 Aug 2021 03:44:52 -0400

| | Tech Support Test

Name | Juhi Priya
E-mail | [email-masked]
Phone Number | (+91) 7974493069
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar New Delhi 110096
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | | |
Previous Employer 1 | Vayam info solutions | Support Engineer | 15 may 3020 | 15000
Previous Employer 2 | Inknow tech Pvt Ltd | Support Engineer | 31 July 2021 | 15500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Contact to IT team
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First speaker bluetooth on then second mobile phone bluetooth on after that mobile and bluetooth connect.
What according to you makes you a good candidate for customer service or technical support job? | Experience in technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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