Subject: Tech Support Candidate - Akshay Khanna
From: Akshay Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 Aug 2021 03:11:39 -0400

| | Tech Support Test

Name | Akshay Khanna
E-mail | [email-masked]
Phone Number | (+91) 9013558953
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bhajanpura , North East Delhi (PIN Code :- 110053)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer Ltd. | Sr. Associate (Operations Deptt.) | Currently Working | 25,000
Previous Employer 1 | ANSAI Tooling Systems Pvt. Ltd. | Business Developer | 10th Oct. 2019 | 15,000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check network connection. Then check internet speed also. If that is ok. Then will check the browser if getting same error in other browsers too. Then will clear all cache data & junk files & try again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth on both devices. Then search for the speaker device name on mobile phone. Then click on connect.
What according to you makes you a good candidate for customer service or technical support job? | Previous Experience of 1+ years with a reputed client and having good capabilities of handling every kind of customer over any media either call / chat / mail as well.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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