Subject: Tech Support Candidate - Mahtab ahamad Khan
From: Mahtab ahamad Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 02:50:37 -0400

| | Tech Support Test

Name | Mahtab ahamad Khan
E-mail | [email-masked]
Phone Number | (+91) 8286071604
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Trimax | Desktop support | 16 sept 2017 | 9000
Previous Employer 1 | Impact infotech | Desktop support | 10 feb 2018 | 13000
Previous Employer 2 | Initial saudi group | It technician | 26 feb 2020 | 36000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we shall check internet connection then then ping the ip addresse and also check dns.and if not working url then change the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to control panel in mobile and on the bluetooth and then search
Now show the speaker bluetooth the  connect.

What according to you makes you a good candidate for customer service or technical support job? | When i take a call for customer first i will understand very care fully and solved the problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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