Subject: Tech Support Candidate - Sonu kumar Singh
From: Sonu kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 02:48:48 -0400

| | Tech Support Test

Name | Sonu kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 9161843787
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | sector 12 noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | promien Consultancy Pvt | Linux Admin | still now | 23000
Previous Employer 1 | Living-Liquidz | System Admin | 28/04/2017 | 13000
Previous Employer 2 | Trade-Wings Ltd Kala Ghoda Fort Mumbai | System Engineer | 22/11/2015 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First use ping command use gateway ip connection check
Second = check ping www.ndtv.com or google.com request received or not and check isp net up or down and check rj45 patch cord and different method

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First speaker bluetooth on and go to mobile Bluetooth on discovery speaker name and connect
What according to you makes you a good candidate for customer service or technical support job? | Politely communication and good dealing skill
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |