Subject: Tech Support Candidate - Sumi Dasthakur Sumit
From: Sumi Dasthakur Sumit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 02:35:24 -0400

| | Tech Support Test

Name | Sumi Dasthakur Sumit
E-mail | [email-masked]
Phone Number | (721641) 7210515497
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | KOLKATA
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Qubix Technologies | Project Engineer | | 19726
Previous Employer 1 | Randstad India Pvt Ltd | Associate | 15/03/2019 | 14315
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First I will check LAN port, if it is properly connected or not.
2. I will check server connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turning on the bluetooth of mobile.
2. I will switch on the bluetooth speaker.
3. I will search the bluetooth speaker device name on my mobile.
4. Then I will pair with that device.

What according to you makes you a good candidate for customer service or technical support job? | I have four year experience in technical field and I am successfully completed such technical project. So that's why I think I am a good candidate for this position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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