Subject: Tech Support Candidate - Swarnali Maiti
From: Swarnali Maiti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Aug 2021 02:14:22 -0400

| | Tech Support Test

Name | Swarnali Maiti
E-mail | [email-masked]
Phone Number | (91) 9547989358
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nokia | Nw Design & Optimization Engineer | 30 | 16300
Previous Employer 1 | vodafoneidea | IP Engineer | 24/02/2020 | 12600
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all,clear all the cache from google,internet explorer and go the run and type %temp% and all cache will be cleared from system and check the network connection also and restart the system

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first , on the bluetooth
double tap in bluetooth
search the specific device
and the device

What according to you makes you a good candidate for customer service or technical support job? | have to good knowledge in Technical support and if i have the less experience then i can improve with the environment and thats also benefit to be less experienced
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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