Subject: Tech Support Candidate - Rohit Raj
From: Rohit Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Aug 2021 16:43:52 -0400

| | Tech Support Test

Name | Rohit Raj
E-mail | [email-masked]
Phone Number | (+91) 8448613774
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | NOIDA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check the internet connection is working or not if it is working then I will find which type of error it is giving  and then I will use the postman and find  error request

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-open bluetooth on both device's
2- search the nearby device and find required device
3- pair that device to my mobile phone

What according to you makes you a good candidate for customer service or technical support job? | I love to solve the technical problems
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |