Subject: EPOS - Call Report - 30th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 2 Aug 2021 04:29:43 -0700 (MST)

Hi Sir, 

Here is the call report for 30th July. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 	
APAC 	Anupam Tiwari 	4 	10 	1 	14 	0:05:10 	7:01:46 	0:58:28 	0:00:53 	0:53:14 	8:59:31 		0:59:21 	
APAC 	Jessica Chen 	0 	6 	0 	6 	0:02:43 	2:00:33 	0:00:02 	0:00:00 	0:09:51 	2:13:09 		0:00:02 	
APAC 	Marika Fujita 	4 	5 	1 	9 	0:01:13 	7:29:45 	0:55:40 	0:02:09 	0:30:49 	8:59:36 		0:57:49 	
														
EMEA 	Antonio Iunco 				0 								OFF 	
EMEA 	Dipanshu Sharma 	4 	6 	3 	10 	0:40:00 	6:02:42 	0:59:16 	0:00:00 	1:17:33 	8:59:31 		0:59:16 	
EMEA 	Grace Boussi 	3 	16 	1 	19 	0:13:54 	5:58:06 	1:10:59 	0:06:01 	1:30:15 	8:59:15 	0:07:00 	1:10:00 	
EMEA 	Bharat Bhushan 	0 	4 	2 	4 	0:06:53 	7:21:48 	1:09:16 	0:01:14 	0:20:26 	8:59:37 		1:10:30 	
EMEA 	Dheeraj Tripathi 	0 	1 	0 	1 	0:00:05 	7:47:40 	0:43:37 	0:27:50 	0:00:39 	8:59:51 		1:11:27 	
EMEA 	Ismael Zakaria 	7 	4 	1 	11 	0:49:50 	4:49:44 	2:17:11 	0:25:11 	0:37:35 	8:59:31 	0:16:00 	2:26:22 	
EMEA 	Rosette Modiri 	2 	6 	2 	8 	0:02:58 	3:21:34 	1:04:02 	4:02:40 	0:28:23 	8:59:37 		5:06:42 	Half Day 
EMEA 	Levente Szabo 	6 	7 	10 	13 	0:33:49 	5:51:27 	0:54:01 	0:05:23 	1:34:35 	8:59:15 		0:59:24 	
EMEA 	Sebastian Constantin Coldea 	7 	8 	2 	15 	0:33:40 	6:31:26 	1:07:47 	0:00:00 	0:46:33 	8:59:26 	0:38:00 	0:29:47 	
EMEA 	Sebastian Dumitru Macriniuc 	3 	11 	3 	14 	0:15:17 	7:23:44 	0:42:17 	0:01:26 	0:36:40 	8:59:24 		0:43:43 	
														
US 	Arjun Hurry 	6 	1 	0 	7 	0:05:49 	6:43:02 	0:54:52 	0:00:00 	1:15:36 	8:59:19 		0:54:52 	
US 	Md Modassir Hassan 	6 	15 	0 	21 	1:19:37 	5:33:03 	0:44:05 	0:00:00 	1:26:02 	9:02:47 		0:44:05 	
US 	Pravesh Singh 	7 	12 	1 	19 	1:06:56 	5:02:43 	0:49:48 	0:00:23 	2:01:06 	9:00:56 	0:10:00 	0:40:11 	
	Grand Total 	59 	112 	27 	171 	5:57:54 	88:59:03 	14:31:21 	5:13:10 	13:29:17 	128:10:45 	1:11:00 	18:33:31 	

Regards, 
Ashish Dabral