Subject: Tech Support Candidate - Sayali Samarth
From: Sayali Samarth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Aug 2021 01:37:08 -0400

| | Tech Support Test

Name | Sayali Samarth
E-mail | [email-masked]
Phone Number | (91) 8999119477
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NAGPUR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CSIR-NEERI | PROJECT ASSOCIATE-I | TILL DATE | 29000
Previous Employer 1 | CSIR-NEERI | PROJECT ASSISTANT-I | 31/07/2020 | 18000
Previous Employer 2 | RADHAKRISHNA HOSPITAL | ADMINISTRATOR AND STORE IN-CHARGE | 31/07/2019 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

*At the bottom right, select the time
*Select Settings
*In the "Network" section, select the network we are using
*Select the network name again
*Select Proxy
*Change the proxy settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Start Bluetooth on button
2.Start Mobile Bluetooth on
3.Search for the Bluetooth name in mobile
4.Connect with Bluetooth speaker
5.Listen confirmation to device connected.

What according to you makes you a good candidate for customer service or technical support job?

1.I am having experience to handle with person/dealer/candidate on regular basis.

2.Conducting interview & official persons by personally or by call so having good experience to talk with people.

3.I am working in very reputed institute so have knowledge to handle people very nicely.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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