Subject: Tech Support Candidate - Md shameem Khan
From: Md shameem Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 1 Aug 2021 09:09:04 -0400

| | Tech Support Test

Name | Md shameem Khan
E-mail | [email-masked]
Phone Number | (91) 9625884896
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Okhla sheenbag New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mit Comnication PVT | Dwarka | 7jul2021 | 19500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all i will check network issue then i see network cable is not lose or Wi-Fi connection is properly working or not working . I will handle trobaling shoot problem etc.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firststeps  bluetooth speaker i will doing on and mobile phone .than show me icon after I
will be  connect icon start setup completely working.

What according to you makes you a good candidate for customer service or technical support job?

Avoid offering a memorized answer. ...
Keep your answer concise. ...
Only use relevant examples. ...
Mention any skills you have that are rare or unique. ...
Keep your focus on how you can help the organization.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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