Subject: Tech Support Candidate - Tanushree Trivedi
From: Tanushree Trivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 31 Jul 2021 10:02:45 -0400

| | Tech Support Test

Name | Tanushree Trivedi
E-mail | [email-masked]
Phone Number | (7428) 608203
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Janbask | Noida | 31 July |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In this url www.ndtv.com..i have a several problems like this url is not open I think there is some issue in network or kind of website is not portable to multiple users
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly we can on the bluetooth device to my phone as well as my bluetooth speaker.then search the bluetooth model in my phone and Direct connect that or if it's not possible so pairing the connection with your phone to speaker...and then its connected
What according to you makes you a good candidate for customer service or technical support job? | In my opinion if you hired as an customer service so it's your responsibility to convince them and  solved the all problems and also giving the best service's to them, connect with them  or if you are working as technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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