Subject: EPOS - Call Report - 29th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Fri, 30 Jul 2021 06:23:42 -0700 (MST)

Hi Sir, 

Here is the call report for EPOS. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 	
APAC 	Anupam Tiwari 	11 	12 	0 	23 	0:08:50 	6:33:34 	0:59:11 	0:01:35 	1:16:09 	8:59:19 		1:00:46 	
APAC 	Jessica Chen 	0 	1 	3 	1 	0:02:17 	2:06:08 	0:17:27 	0:00:00 	0:10:12 	2:36:04 		0:17:27 	
APAC 	Marika Fujita 	10 	6 	3 	16 	0:02:03 	4:11:09 	1:30:26 	2:02:28 	1:13:20 	8:59:26 	0:07:00 	3:25:54 	Late login 
														
EMEA 	Antonio Iunco 	3 	7 	5 	10 	1:09:12 	5:30:57 	0:16:01 	0:46:28 	1:16:54 	8:59:32 		1:02:29 	
EMEA 	Dipanshu Sharma 	2 	8 	1 	10 	0:13:36 	4:47:50 	3:05:54 	0:21:34 	0:30:41 	8:59:35 	0:10:00 	3:17:28 	
EMEA 	Grace Boussi 	2 	9 	5 	11 	0:09:38 	5:15:33 	2:28:08 	0:15:09 	0:50:59 	8:59:27 	0:17:00 	2:26:17 	
EMEA 	Bharat Bhushan 	1 	3 	1 	4 	0:07:25 	7:24:29 	0:58:54 	0:03:58 	0:24:57 	8:59:43 		1:02:52 	
EMEA 	Dheeraj Tripathi 	0 	3 	0 	3 	0:08:35 	7:00:12 	0:55:09 	0:28:42 	0:27:05 	8:59:43 	0:19:00 	1:04:51 	
EMEA 	Ismael Zakaria 	9 	7 	1 	16 	1:04:37 	3:57:09 	1:40:41 	0:11:08 	2:05:47 	8:59:22 	0:05:00 	1:46:49 	
EMEA 	Rosette Modiri 	3 	7 	2 	10 	0:04:36 	5:10:06 	3:02:10 	0:07:15 	0:35:21 	8:59:28 		3:09:25 	
EMEA 	Levente Szabo 	2 	4 	2 	6 	0:11:43 	5:21:18 	2:07:00 	0:07:12 	1:12:25 	8:59:38 		2:14:12 	
EMEA 	Sebastian Constantin Coldea 	7 	6 	6 	13 	0:29:14 	4:35:44 	2:37:47 	0:08:37 	1:07:59 	8:59:21 		2:46:24 	
EMEA 	Sebastian Dumitru Macriniuc 	2 	6 	2 	8 	0:09:01 	7:25:14 	0:19:56 	0:41:02 	0:24:22 	8:59:35 		1:00:58 	
														
US 	Arjun Hurry 	8 	7 	0 	15 	0:28:42 	5:24:24 	1:02:28 	0:00:03 	2:14:06 	9:09:43 		1:02:31 	
US 	Md Modassir Hassan 	5 	11 	2 	16 	1:35:22 	5:16:46 	1:14:50 	0:00:00 	0:52:36 	8:59:34 	0:07:00 	1:07:50 	
US 	Pravesh Singh 	5 	12 	1 	17 	0:48:42 	4:49:27 	1:42:13 	0:00:00 	1:11:42 	8:32:04 	1:03:00 	0:39:13 	
	Grand Total 	70 	109 	34 	179 	6:53:33 	84:50:00 	24:18:15 	5:15:11 	15:54:35 	137:11:34 	2:08:00 	27:25:26 	

Regards, 
Ashish Dabral