Subject: Tech Support Candidate - AMIT BISHWAS
From: AMIT BISHWAS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Jul 2021 07:27:33 -0400

| | Tech Support Test

Name | AMIT BISHWAS
E-mail | [email-masked]
Phone Number | (+91) 9680981236
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Desktop support Engineer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pc financial Pvt ltd | It executive | 30/10/2019 | 18000
Previous Employer 1 | Kufi consultancy | It Executive | 30/06/2020 | 21000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are the some common  reasons first checking priority is internet is working or not then go to the following steps
Error could be form of broken links,incorrect url or page is not valid longer.
And how I fixed it
Step1 go to the url and click site audit
Step 2 view all errors
Step3 click the first error  view all

Step4 choose one of the pages or posts and click fix this
Step 5 go to meta tab
Step 6 fill in your meta description
Sand then step 7. Click update
Once you are done
Then close it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open your bluetooth settings then tap to pair new device
If you don't find pair new device click new available devices or tap more and refresh
Then showing the name of bluetooth device then tap and paired it.

What according to you makes you a good candidate for customer service or technical support job? | The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it . Reliability, tendency to behave in uncompromisng and honest ,moral and ethical manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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