Subject: Tech Support Candidate - ARADHANA KUMARI
From: ARADHANA KUMARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 29 Jul 2021 04:16:19 -0400

| | Tech Support Test

Name | ARADHANA KUMARI
E-mail | [email-masked]
Phone Number | (828202) 9122185775
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | CHIRKUNDA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are some steps I will take to troubleshoot the problem.
First of all, I will restart my device. After restarting, I"ll check if I am still having the same problem again, then I"ll Make Sure the Internet Connection is working or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.
2. Touch and hold Bluetooth.
3. Tap Pair new device. If you don't find Pair a
new device, check under "Available devices"
or tap More. Refresh.
4. Tap the name of the Bluetooth device you want
to pair with your device.
5. Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | My positive attitude towards customers and willingness to help someone by providing the correct resolution or information, Maintaining a professional relationship with the customer, and having good communication skills make me a good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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