Subject: Trainer Candidate - Preeti Singh
From: Preeti Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 29 Jul 2021 03:34:35 -0400

| | Tech Support Test

Name | Preeti Singh
E-mail | [email-masked]
Phone Number | (91) 8750451891
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NIIT Limited | Sr. Exe. Sales | 24 June 2021 | 57000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 15 days

Please briefly describe your work experience specifically in training?

Have exp. in student counselling.
Client training.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Have been only into client training.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is when you listen to your customer, however a great customer service when you listen & take the ownership to resolve the issue.
What according to you makes you a good candidate for this position? | Strong & results-oriented professional with 6+ years of experience in Direct/Inside Sales, Client Servicing, Customer Support, Client Retention, Up-Selling & Upgrading  in B2B/C organizations.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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