Subject: Re: Auto reopen and closing issue
From: Ashish Dabral <[email-masked]>
To: syed ataullah <[email-masked]>
Cc: saurabh <[email-masked]>, Deeksha <[email-masked]>, Alan Ninan <[email-masked]>
Date: Fri, 23 Jul 2021 07:36:48 -0700 (MST)

Hi Syed, 

This is updated now. 

Regards, 
Ashish Dabral 

From: "syed ataullah" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "deeksha dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Alan Ninan" <[email-masked]> 
Sent: Friday, July 23, 2021 7:57:18 PM 
Subject: Auto reopen and closing issue 

Hi Everyone. 

Would like to inform you that [ https://landmarkgroupservice.freshdesk.com/a/tickets/filters/search?orderBy=created_at&orderType=asc&q[]=group%3A%5B2043001742856%5D&q[]=status%3A%5B7%5D&ref=747905 | HB-LSM-KSA-follow up ] tickets are not getting reopen after 2 days, on the same way [ https://landmarkgroupservice.freshdesk.com/a/tickets/filters/search?orderBy=created_at&orderType=asc&q[]=group%3A%5B2043001742854%5D&q[]=status%3A%5B2%5D&ref=747905 | HB-LSM-closed group ] tickets are not getting closed autumnally. 

Regards 
Syed