Subject: Tech Support Candidate - LAHRI SINGH
From: LAHRI SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Jul 2021 07:36:03 -0400

| | Tech Support Test

Name | LAHRI SINGH
E-mail | [email-masked]
Phone Number | (91) 9205675840
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Sales force

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Personiv | Senior associate | Dec 2020 |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear cookies and cache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Settings
Bluetooth and device connection
Turn on bluetooth and bluetooth speaker
Look for the bluetooth speaker device and connect

What according to you makes you a good candidate for customer service or technical support job? | I have relevant skills and experience and great communication skills and can speak with people at ease.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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