Subject: Trainer Candidate - Sumit Pani
From: Sumit Pani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Jul 2021 03:44:16 -0400

| | Tech Support Test

Name | Sumit Pani
E-mail | [email-masked]
Phone Number | (91) 8895125691
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | gurgaon

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | aerial telecom | AM | working | 62K
Previous Employer 1 | Acme cleantech | AM | august 2020 | 54k
Previous Employer 2 | sanghvi movers | executive | sept 2018 | 38k

If Selected, how much time do you need to join? | 30 days

Please briefly describe your work experience specifically in training?

i am working as an Operation manager and handling team of 200+.
giving product specific training and personal grooming training to team.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | NA
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | receiving the positive and improvement feedback
What according to you makes you a good candidate for this position? | i have a good convincing quality
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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