Subject: Trainer Candidate - sahil kumar
From: sahil kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Jul 2021 03:14:48 -0400

| | Tech Support Test

Name | sahil kumar
E-mail | [email-masked]
Phone Number | (121001) 9818595169
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | faridabad  dabua colony

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | amazon | Team leader | i am work currently | 30000
Previous Employer 1 | filipkart | team leader | 2020 | 24000
Previous Employer 2 | amazon | Processing associate | 2019 | 18000

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | Amazon processing associate and Amazon team leader mails operations shift incharge.. handle my work
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Operation ke sabse Mushkil hota hai ki jagah Agar aapke Socha Ho lood 4000 a gye ga or us din  limit se gyda a gye 7000 ke as pass to us hendl krna thod difficult hota hai but is problem ko solve Kiya Ja sakta hai
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Amazon Mein Hamen customer ki enquiry score Vishwas karna Hota tha jismein bahut hi difficult kam Hota To aur Hamen to solve bhi kar sakte hain
What according to you makes you a good candidate for this position? | Kyunki Mere Anubhav Se Maine Amazon Mein jitne din bhi kam kiya hai meri taraf se natak customer Ko Nahin associate mein koi problem hui hai aur sab happy hue hain
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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