Subject: Trainer Candidate - Diksha Agarwal
From: Diksha Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 10:42:12 -0400

| | Tech Support Test

Name | Diksha Agarwal
E-mail | [email-masked]
Phone Number | (+91) 9557109706
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rishikesh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Data Bridge Market Research Pvt Ltd | Business Editor and Quality Check y | |
Previous Employer 1 | Proyah Digital Private Limited | Social Media Marketing | |
Previous Employer 2 | Bracelet Productions | Event Management | |

If Selected, how much time do you need to join? | August 2021
Please briefly describe your work experience specifically in training? | Working on Million Dollars reports for varying markets having each and every detail for varying companies dealing in the required market in terms of content as well revenue while estimating and analysing the complete market trends and aesthetics.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

To listen and ensure the customer that problem has been resolved is good customer service.
But to completely satisfy the customer with their problems is a great customer service.

What according to you makes you a good candidate for this position? | Dedication and enthusiasm of mine
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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