Subject: Tech Support Candidate - Mihir Kumar Pandey
From: Mihir Kumar Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 07:50:34 -0400

| | Tech Support Test

Name | Mihir Kumar Pandey
E-mail | [email-masked]
Phone Number | (+91) 7004542500
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Buxar Bihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve.com | Network Engineer | 30.06.2021 | 144000
Previous Employer 1 | Technotorc Tools Pvt ltd | Desktop Support Engineer | 12.02.2020 | 108000
Previous Employer 2 | Utkarsh Small Finance Bank ltd. | iT Executive | 17.07.2017 | 120000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I check the Network Connection. then I check Browser Application is Update or Not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all I enable Bluetooth on both Device.
Then I Search that Device and pair the Bluetooth Speaker on my mobile.
After than  Click on click on that Device and connect to the mobile that's all.

What according to you makes you a good candidate for customer service or technical support job? | Because I have Knowledge and Experience in this field. And I am a perfeft candidate to this profile
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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