Subject: Tech Support Candidate - Tushar Gautam
From: Tushar Gautam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 07:31:31 -0400

| | Tech Support Test

Name | Tushar Gautam
E-mail | [email-masked]
Phone Number | (201003) 9711171714
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | GHAZIABAD
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking operation centre (NOC)

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | I energizer noida | Tech support engineer | 15 oct 2015 | 12000
Previous Employer 2 | Telesonic network Ltd sister company of bharti airtel | TAC ENGINEER | 30 jan 2017 | 20000

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I have to check the power connection
Second check the internet connection
Then check the speed of Internet

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly turn on bluetooth device then open then Bluetooth connectivity is hide or show to all then turn on the mobile phone Bluetooth and pair with Bluetooth device
What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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