Subject: EPOS - Call Report - 19th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Tue, 20 Jul 2021 04:43:50 -0700 (MST)

Hello Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 				0 								OFF 
APAC 	Jessica Chen 	0 	6 	5 	6 	0:05:41 	1:22:32 	0:00:54 	1:57:09 	0:22:24 	3:48:40 		1:58:03 
APAC 	Marika Fujita 	2 	4 	6 	6 	0:01:38 	7:34:31 	0:58:39 	0:00:17 	0:24:29 	8:59:34 		0:58:56 
													
EMEA 	Antonio Iunco 	5 	9 	5 	14 	2:28:28 	4:15:17 	0:58:15 	0:00:54 	1:16:32 	8:59:26 		0:59:09 
EMEA 	Dipanshu Sharma 	9 	11 	1 	20 	1:42:12 	4:17:25 	0:56:36 	0:00:04 	2:03:03 	8:59:20 	0:03:00 	0:53:40 
EMEA 	Grace Boussi 	3 	16 	2 	19 	0:08:57 	6:00:22 	1:53:20 	0:15:18 	0:41:24 	8:59:21 	0:34:00 	1:34:38 
EMEA 	Ismael Zakaria 	3 	9 	3 	12 	1:39:30 	1:03:10 	3:30:52 	1:14:18 	1:31:34 	8:59:24 		4:45:10 
EMEA 	Rosette Modiri 	2 	20 	4 	22 	0:18:26 	4:43:53 	3:02:58 	0:01:44 	0:52:13 	8:59:14 	0:06:00 	2:58:42 
EMEA 	Levente Szabo 	4 	5 	0 	9 	0:23:45 	5:47:43 	1:02:45 	1:14:26 	0:30:56 	8:59:35 	0:10:00 	2:07:11 
EMEA 	Sebastian Constantin Coldea 	8 	7 	1 	15 	0:25:51 	5:39:47 	1:06:35 	0:01:09 	1:46:02 	8:59:24 		1:07:44 
EMEA 	Sebastian Dumitru Macriniuc 	4 	7 	6 	11 	0:12:32 	6:36:34 	1:29:05 	0:01:03 	0:40:15 	8:59:29 		1:30:08 
													
US 	Arjun Hurry 				0 							0:26:00 	Did not login callbar 
US 	Dheeraj Tripathi 	0 	17 	2 	17 	0:23:56 	7:47:01 	0:19:43 	0:00:00 	0:25:05 	8:55:45 	0:04:00 	0:15:43 
US 	Md Modassir Hassan 				0 								OFF 
US 	Pravesh Singh 	16 	12 	2 	28 	1:21:30 	2:20:12 	2:05:59 	0:50:44 	2:27:41 	9:06:06 	0:31:00 	2:25:43 
	Grand Total 	56 	123 	37 	179 	9:12:26 	57:28:27 	17:25:41 	5:37:06 	13:01:38 	102:45:18 	1:54:00 	21:34:47 

Regards, 
Ashish Dabral