Subject: Tech Support Candidate - aviral tyagi
From: aviral tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Jul 2021 10:04:10 -0400

| | Tech Support Test

Name | aviral tyagi
E-mail | [email-masked]
Phone Number | (91) 8077711018
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | saharanpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. check for the internet connection , restart the wifi router
2. check if the website is down in iidrn(is it down right now.com)
3. try to load the website form another browser
4. disable the antivirus as it may be interrupting in loading the web page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. turn on the bluetooth device of the phone and the device
2. scan to find the device name in bluetooth menu of the phone
3. connect via pairing both the devices

What according to you makes you a good candidate for customer service or technical support job? | I am mass comm major that make me good with communicating , expressing ideas and understanding . i have always been interested in technology and had a knack for it
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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