Subject: Maryam Alkarjhi - KSA LMG Test
From: Maryam Alkarjhi <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Date: Sun, 18 Jul 2021 10:56:54 -0400

| | Foreign Language Screening Test

Name | Maryam Alkarjhi    /      /

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
Your massage is important and your problem will be resolved as soon as possible

IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card?

I think the credit card is from the bank
But debit card is from shop gift

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC)

عزيزي العميل
شكواك محل اهتمامنا الرجاء ارسل فيديو بالمشكلة ليتم التاكد منها وسوف نرسل فريق للمعاينة

What is your proficiency in English (in your opinion) | 3/5
What is your Proficiency in Arabic (in your opinion) | 4/5

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