Subject: Re: Moudi Aanzi - KSA LMG Test
From: Shakeeb Arsalan <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Sun, 18 Jul 2021 06:33:03 -0700 (MST)

Hi, 

9/10 The Written Arabic is good. 

Regards 
Shakeeb 

From: "Moudi Aanzi" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 18, 2021 6:30:37 PM 
Subject: Moudi Aanzi - KSA LMG Test 

	
	
			Foreign Language Screening Test 
		Name 	Moudi Aanzi / / 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello our dear client, 

We apologise about the issue you are facing, but your location in the shipping company was wrong. 

You can contact with the customer’s shipping services and provide your right address to continue. 

Thank you 
IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card? 	Debit card allows you to spend money by drawing on funds you have already deposited at the bank. Credit cards, on the other hand, allow you to borrow money from the bank up to a certain limit before paying back. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC) 	مرحبا بك عزيزنا العميل 

نعتذر عما حدث وسوف نتواصل معك من اجل تحديد يوم للإستلام وبعد التحقق من ضرر السلعه سوف يتم استبدالها وتسليمها اليك فوراً 

نتمنى لك يوماً سعيداً 
What is your proficiency in English (in your opinion) 	4/5 
What is your Proficiency in Arabic (in your opinion) 	5/5