Subject: Re: Shaha Alsubaie - KSA LMG Test
From: Shakeeb Arsalan <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Sun, 18 Jul 2021 06:21:14 -0700 (MST)

Hi Sir, 

This candidate did not write anything in Arabic. 

Regards 
shakeeb 

From: "Shaha Alsubaie" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 18, 2021 5:58:09 PM 
Subject: Shaha Alsubaie - KSA LMG Test 

	
	
			Foreign Language Screening Test 
		Name 	Shaha Alsubaie / / 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi, 
Good evening 

First of all, We are sorry for the delay and we would like to clarify that the delay was due to the wrong address that you provided in the website. Due to that, can you please give us your right address so, we can send it to the courier company right a way? 

Thank you 

IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card? 	Debit card is paying from the account of the customer while the credit card paying from his or her visa account what he or she should pay that back to the bank. 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC) 	Hi 

Good evening Abdul, 

We are sorry for the inconvenience, and we will check with our team if that’s scratched was because of them or due to the bad storage. We will respond to you shortly. 

Thank you for purchasing from us. 
What is your proficiency in English (in your opinion) 	3/5 
What is your Proficiency in Arabic (in your opinion) 	5/5