Subject: Trainer Candidate - Rahul Gupta
From: Rahul Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Jul 2021 09:33:34 -0400

| | Tech Support Test

Name | Rahul Gupta
E-mail | [email-masked]
Phone Number | (+91) 9811156361
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghazibaad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Honda Car India | Executive | Feb 2021 | 62000
Previous Employer 1 | Impetius | Executive | April 2018 | 25000
Previous Employer 2 | Dayal paradise | FOM | March 2016 | 20000

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | Looking towards Administration Department providing Facilities towards employees traning to workers and staff providi g better and excellent services
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service reps will get the problem solved eventually. Great customer service reps will get it solved immediately, doing everything they can to remedy the problem at hand

What according to you makes you a good candidate for this position?

Leadership. Even in entry-level positions, most employers look for evidence of leadership qualities.
Teamwork.
Communication and Interpersonal Skills.
Analytical Skills.
Dependability and a Strong Work Ethic.
Maturity and a Professional Attitude.
Adaptability and Flexibility.
Good Personality.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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