Subject: Trainer Candidate - Tannu Sharma
From: Tannu Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Jul 2021 05:17:28 -0400

| | Tech Support Test

Name | Tannu Sharma
E-mail | [email-masked]
Phone Number | (110059) 7292027626
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tata 1mg | Team Leader | working | 26,500
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

If Selected, how much time do you need to join? | 15
Please briefly describe your work experience specifically in training? | Here i m working with the TATA 1mg since oct 19 till present. here i m giving the trainning of radiology and covid services. Explainning about the test and how to work with this organization.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | For handling a team is not a easy task but my thinking that where we worked we have to create that type of environment where everyone feel free and enjoy their work ..being a boss easy but being a polite and calm boss is not easy, so i m not getting any difficulites to manage the team.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good and Great customer service
1.We have to always set the mind that we are providing any service should be a best.
2. Calm Nature will represent about great customer service
3 Spoken
4.Body language

What according to you makes you a good candidate for this position?

Understanding Nature
Resolve other person problems
Helping nature

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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