Subject: Trainer Candidate - Aditya Kumar
From: Aditya Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Jul 2021 04:48:11 -0400

| | Tech Support Test

Name | Aditya Kumar
E-mail | [email-masked]
Phone Number | (0654) 8860177462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jamshedpur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Home Credit India Finance | Sr. Trainer | Working | 39600
Previous Employer 1 | Get Career | Project Lead | 30Sept'18 | 40000
Previous Employer 2 | Teleperformanve | Assistant Manager | 1-Jun'17 | 30000

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in training? | Conduxting NHI, conduct product and process training, conduct daily elearning,  cross functional training. Daily reports MIS. reviews and meetings.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Following script is good customer service.
Going an extra mile with extended support makes it great.

What according to you makes you a good candidate for this position? | My experience, my zeal of success
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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