Subject: New Reply Received - FW: No time warning during On Demand setting
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 13:14:13 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  FW: No time warning during On Demand setting  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Olesia,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks for your answer.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">I contacted the club about this and they are going to change the settings as you suggested.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">The problem is solved!</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Have a great weekend,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="480" style="width:360.0pt">
<tbody>
<tr>
<td width="334" style="width:250.5pt;padding:0cm 0cm 15.0pt 0cm">
<div class="MsoNormal">
<span lang="EN-US" style="color:black">Best Regards,<br>
<br>
<b>Pierre Tromp</b></span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
</span><span lang="EN-US" style="color:black">Team Club Performance<br>
</span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
</span><span style="font-size:10.0pt;color:black"><img width="159" height="21" style="width:1.6562in;height:.2187in" id="_x0000_i1042" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTc4NzY5MDksImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.DMkNFXnyscYV-ACB66rG2_VX-19_oyJhVnyRxSsQ8UA"></span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
<br>
</span><span lang="EN-US" style="color:black">Elzenweg 37<br>
5144 MB Waalwijk<br>
T: +31 (0)416 34 97 25  <br>
</span><span style="font-size:10.0pt;color:#0069B4"><a href="http://www.lesmills.nl" rel="noreferrer"><span lang="EN-US" style="font-size:11.0pt;color:black">www.lesmills.nl</span></a></span><span lang="EN-US" style="color:black"> </span><span lang="EN-US" style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
</td>
<td width="146" style="width:109.5pt;padding:0cm 0cm 15.0pt 0cm">
<div class="MsoNormal" align="right" style="text-align:right">
<a href="https://www.facebook.com/LesMillsNetherlandsBelgium" title='"Facebook" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1041" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTc4NzY5MTAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.J6locKc2xjyc3m_pLSa76-uGwkmw0JhrO_4yIbSFYbk"></span></a><span style="font-size:10.0pt"> </span><a href="https://www.linkedin.com/company/hdd-group/" title='"" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1040" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTc4NzY5MTEsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.v4gFprUpP3a4coTq41I3SMa-mcyN0rJBSWXPaZBEduw"></span></a><span style="font-size:10.0pt"> </span><a href="https://www.instagram.com/lesmillsnlbe/" title='"Instagram" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1039" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTc4NzY5MTIsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.LQ5uWiwlAFUY01jb7b7pn6gr0mHUfAA_4fUc8gI-BMw"></span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td width="480" colspan="2" style="width:360.0pt;padding:0cm 0cm 15.0pt 0cm">
<div class="MsoNormal">
<a href="https://www.lesmills.com/nl/" title='"" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="480" height="121" style="width:5.0in;height:1.2604in" id="_x0000_i1038" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTc4NzY5MTMsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.evpltay-uWSsMCzi7niDt8lU4KjjwKu0WNojRVSZ6p0"></span></a><span style="font-size:10.0pt"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td width="480" colspan="2" style="width:360.0pt;padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal">
<span style="font-size:8.0pt;color:#9B9B9B"><img width="210" height="23" style="width:2.1875in;height:.2395in" id="_x0000_i1037" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTc4NzY5MTQsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.e68Yr-0gOogW2pVihSab3-PNQwcxOi6bU_o14gyNwXc"></span><span style="font-size:8.0pt;color:#9B9B9B"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>Van: Les Mills International &lt;[email-masked]&gt;
<br>
<b>Verzonden:</b> dinsdag 13 juli 2021 18:58<br>
<b>Aan:</b> Pierre Tromp &lt;[email-masked]&gt;<br>
<b>Onderwerp:</b> Re: FW: No time warning during On Demand setting</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Pierre,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Thank you for reaching out to us.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>I see that the club is scheduling slots On Demand at different times. Since this slot has an end time, the application sends this message. You can advise the club to set
 up the App Always On Demand, in which case they will not receive these messages. To do this, follow the link below: </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000129421-how-do-i-set-my-app-to-always-on-demand-in-empty-time-slots-" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000129421-how-do-i-set-my-app-to-always-on-demand-in-empty-time-slots-</a></span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Please let us know if you need any further assistance with anything else.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Kind regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4696" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4696</a> </span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Tue, 13 Jul at 11:15 PM
<span class="separator">, Les Mills Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi,<br>
<br>
There is a new comment in the ticket submitted by Pierre Tromp to Les Mills Support<br>
<br>
Comment added by : Pierre Tromp<br>
<br>
Comment Content : </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi supportteam,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Did you already have a look at the issue that I emailed yesterday? (see email below)</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Our client is waiting for this and we want to help them ASAP.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Have a nice day,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="480" style="width:360.0pt">
<tbody>
<tr>
<td width="334" style="width:250.5pt;padding:0cm 0cm 15.0pt 0cm">
<div>
<div class="MsoNormal">
<span lang="EN-US" style="color:black">Best Regards,<br>
<br>
<b>Pierre Tromp</b></span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
</span><span lang="EN-US" style="color:black">Team Club Performance<br>
</span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
</span><span style="font-size:10.0pt;color:black"><img width="159" height="21" style="width:1.6562in;height:.2187in" id="_x0000_i1025" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA0OTYsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.zmDTJJ9xBeCXwtP_1zxCHZO9yanx2Ih1aNNOWcf5PO0"></span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
<br>
</span><span lang="EN-US" style="color:black">Elzenweg 37<br>
5144 MB Waalwijk<br>
T: +31 (0)416 34 97 25  <br>
</span><span style="font-size:10.0pt;color:#0069B4"><a href="http://www.lesmills.nl" rel="noreferrer"><span lang="EN-US" style="font-size:11.0pt;color:black">www.lesmills.nl</span></a></span><span lang="EN-US" style="color:black"> </span><span lang="EN-US">
</span>
</div>
<div></div>
<div></div>
</div>
</td>
<td width="146" style="width:109.5pt;padding:0cm 0cm 15.0pt 0cm">
<div class="MsoNormal" align="right" style="text-align:right">
<a href="https://www.facebook.com/LesMillsNetherlandsBelgium" title='"Facebook" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1026" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA0OTcsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.H4FhYXo4tP8qV0wJDI8FxCxyVY_r5DHM4ThAfrgcSHc"></span></a><span style="font-size:10.0pt"> </span><a href="https://www.linkedin.com/company/hdd-group/" title='"" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1027" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA0OTgsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.KmfETT5FeE2O_y9htomxK-k48GYg67TYtklHSntwxrs"></span></a><span style="font-size:10.0pt"> </span><a href="https://www.instagram.com/lesmillsnlbe/" title='"Instagram" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1028" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA0OTksImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.g_vXIdcpOKVOxn3TxwiBqIXFU6-6sVPGLoqBpFXe4Ao"></span></a>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td width="480" colspan="2" style="width:360.0pt;padding:0cm 0cm 15.0pt 0cm">
<div>
<div class="MsoNormal"><a href="https://www.lesmills.com/nl/" title='"" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="480" height="121" style="width:5.0in;height:1.2604in" id="_x0000_i1029" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA1MDAsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.iEsklG0hjY4RlO6MIrZqLsSoTE5YtviSImOVX5Xaha8"></span></a></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td width="480" colspan="2" style="width:360.0pt;padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style="font-size:8.0pt;color:#9B9B9B"><img width="210" height="23" style="width:2.1875in;height:.2395in" id="_x0000_i1030" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA1MDEsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.hRTQd93lNgSLrrNsoQAPqUUM_gFh5aMI-hvhwR6P1W0"></span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Van: Pierre Tromp
<br>
<b>Verzonden:</b> maandag 12 juli 2021 16:00<br>
<b>Aan:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Onderwerp:</b> No time warning during On Demand setting </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi supportteam,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>From Wellnesselande Nederland BV we got a phonecall about the warning they get in their On demand setting.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>This club with username
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> has 2 studios and on the schedule they have only On Demand planned.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>When they want to start a class, they get a pop up with the warning ‘there is not enough time for this workout’.
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>This is strange because they have a On Demand setting whole day.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Can you have a look at this please and advise us and them what to do?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Have a nice day,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="480" style="width:360.0pt">
<tbody>
<tr>
<td width="334" style="width:250.5pt;padding:0cm 0cm 15.0pt 0cm">
<div>
<div class="MsoNormal">
<span lang="EN-US" style="color:black">Best Regards,<br>
<br>
<b>Pierre Tromp</b></span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
</span><span lang="EN-US" style="color:black">Team Club Performance<br>
</span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
</span><span style="font-size:10.0pt;color:black"><img width="159" height="21" style="width:1.6562in;height:.2187in" id="_x0000_i1031" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA0OTMsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ._Ip6zySxFpc8rNzWOVyU8olc8sjKQrPJMpgUEDu6YBA"></span><span lang="EN-US" style="font-size:10.0pt;color:black"><br>
<br>
</span><span lang="EN-US" style="color:black">Elzenweg 37<br>
5144 MB Waalwijk<br>
T: +31 (0)416 34 97 25  <br>
</span><span style="font-size:10.0pt;color:#0069B4"><a href="http://www.lesmills.nl" rel="noreferrer"><span lang="EN-US" style="font-size:11.0pt;color:black">www.lesmills.nl</span></a></span><span lang="EN-US" style="color:black"> </span><span lang="EN-US">
</span>
</div>
<div></div>
<div></div>
</div>
</td>
<td width="146" style="width:109.5pt;padding:0cm 0cm 15.0pt 0cm">
<div class="MsoNormal" align="right" style="text-align:right">
<a href="https://www.facebook.com/LesMillsNetherlandsBelgium" title='"Facebook" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1032" src="cid:[email-masked]"></span></a><span style="font-size:10.0pt"> </span><a href="https://www.linkedin.com/company/hdd-group/" title='"" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1033" src="cid:[email-masked]"></span></a><span style="font-size:10.0pt"> </span><a href="https://www.instagram.com/lesmillsnlbe/" title='"Instagram" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1034" src="cid:[email-masked]"></span></a>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td width="480" colspan="2" style="width:360.0pt;padding:0cm 0cm 15.0pt 0cm">
<div>
<div class="MsoNormal"><a href="https://www.lesmills.com/nl/" title='"" ' rel="noreferrer"><span style="font-size:10.0pt;text-decoration:none"><img width="480" height="121" style="width:5.0in;height:1.2604in" id="_x0000_i1035" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA0OTQsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.tzDjrHShltTOWlUFoLPqQK0jK29855Anu_YgY9r3-NI"></span></a></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td width="480" colspan="2" style="width:360.0pt;padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style="font-size:8.0pt;color:#9B9B9B"><img width="210" height="23" style="width:2.1875in;height:.2395in" id="_x0000_i1036" src="https://auattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzUwMTMyODA0OTUsImRvbWFpbiI6Imxlc21pbGxzLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.eQeEg8YkxBvS0HxbwL1I_3acNXu4gM_8dk6-xMzAwUI"></span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><br>
To view the status of the ticket or add comments, please visit<br>
<a href="https://lesmills.freshservice.com/public/tickets/20d1655163c96d2ce98316afe6d43d556b1e7aa5ca672d19c3d779c4fac10ea4" rel="noreferrer">https://lesmills.freshservice.com/public/tickets/20d1655163c96d2ce98316afe6d43d556b1e7aa5ca672d19c3d779c4fac10ea4</a><br>
<br>
Sincerely,<br>
Les Mills Support Support Team </span></div>
<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4696:859387</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4696