Subject: Assigned to Group - iPad Pro Download issue
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Thu, 15 Jul 2021 09:15:03 +0000

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  iPad Pro Download issue Hello  Our licensee, Raffles Institution(500533) apparently having iPad Pro downloading issue.  &nbsp;  They manage to downloaded during May 2021 for test run their studio, and everything go fine and they started school holiday. After they back from holiday, all programs in their iPad pro wipe off, and they tried to delete app and reinstall, iPad Pro shown UNABLE TO LOAD PROGRAMES (refer to RI 1)       2ND&nbsp;attempt they can’t even log in (Refer to RI 2)       Initially they plan to launch on May 2021, however, due to security bond issue, they decided to postpone to 12th&nbsp;Aug 2021. Kindly respond as soon as possible, thank you. https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4705