Subject: Tech Support Candidate - Ayub Khan
From: Ayub Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Jul 2021 04:36:17 -0400

| | Tech Support Test

Name | Ayub Khan
E-mail | [email-masked]
Phone Number | (701) 7872442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Saharanpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Server Admin

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sanat Printers | Admin | | 25000
Previous Employer 1 | TataClassEdge | Edge Coordinator | 12/8/2020 | 20000
Previous Employer 2 | Rainbow School | Admin | 15/6/2017 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We can check renevel hosting , it means hoting expired , dns issue and security issue , browser issue permission issue domain expire and technically issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first we open the bluetooth open in the mobile and then the open the bluetooth device and then scan process is start then it connect it
What according to you makes you a good candidate for customer service or technical support job? | i am a good in the customer service and also give the best technical support to the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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